Help Desk Technician
Description:
Desk top support of all customer locations. 60% working from the East Main Street location and 40% at the branches. Setting up computers, troubleshooting printers and copiers.
They have a ticketing system where some issues can be solved remotely and some need to be seen in person.
They support Windows 7, 10, Office 65 software
basic networking experience is a plus
A+ certification is mandatory
Person needs to be self managing
having Cisco VPN a plus
Use of remote access software